Contact Infinity Bike Seats
Let us help you with the installation of your new seat – we have tips and tricks for most setups.
Read up on how it all works – we’re confident that our seat will be the last one you ever want to buy.
Don’t take our word for it, we’ve got a team of excited riders who all say why this is their favorite seat ever!
Rider stats form – please send a message
The Infinity Bike Seat Warranty / Guarantee:
The Infinity Bike Seat is designed to be the most comfortable bike seat in the world. The warranty is against defects of materials and craftsmanship for one year.
Guarantee: Our Custom Seats, E1X and E3 model seats are non-refundable. We do still offer our 30-day return policy for our Elite E2s. If you purchased our Elite E2 model and are not 100% satisfied with the comfort and performance for any reason, please contact us within 30 days for a courteous refund.
In addition to the Step by Step Videos we provide on the website, we are assisting cyclists with Complimentary fittings to insure they are properly setup for their ride. Dr. Vince is available through email, FaceBook video, FaceTime, WhatsApp, ZOOM, etc. We are engaging with cyclists to make sure they Enjoy The Ride!!
Please note: Seats for Return MUST not be scuffed, blemished, marked or damaged in any way and returned in the original Infinity Seat Box. Refunds may take up to 30 working days from date return is received at the Infinity Bike Seat facility for processing.
Please condition after using any of these non-chaffing creams. Any damage to material(s) caused by non-chaffing creams will be the customer’s responsibility. This type of damage is NOT covered by our warranty. We are not responsible for scratches or tears or discoloration, or wear patterns that are created from regular usage. Any other structural issues will be covered through the warranty. If you experience any issues from using creams or butters, please contact your local leather artisan or shoe cobbler for repair.